Delivery Information & Return policy
Delivery within Pakistan
Free shipping with-in Pakistan on Oder above Rs 6,000.
Shipping charges Rs 250 apply on Oder below Rs 6,000.
We Deliver Through Leopard Courier Service in Pakistan
For Products in stock: 2-3 Working Days
For Pre-oder / on demand products: 1 Week
Global shipping charges apply
- If your product is defective / damaged or incorrect / incomplete at the time of delivery, please contact us within the applicable return window. Your product may be eligible for refund or replacement depending on the product category and condition
- Please note that some products are not eligible for a return if the product is "No longer needed".
- The product can only be returned within three Days.
- You can contact the following numbers 0310-3472676
- If you request to change your shoes size. RS 250-350 extra charges will be applied.
- Products on sale cannot be returned (Only size can be changed, if notified within 3 days of delivery)
- After 3 days of delivery the product is no longer entitled for exchange or Refund.
REFUND OF PAYMENT
- PAYMENT WILL BE REFUNDED ONCE THE PRODUCT IS RECEIVED & REVIEWED.
- LEOPARD DELIVERY CHARGES WILL BE DEDUCTED FROM THE TOTAL REFUND AMOUNT.
- REFUND PAYMENT WILL BE MADE THROUGH BANK TRANSFER.
HOW TO RETURN A PRODUCT
- Fill in the returns form you received with your order
- we will call you to get detailed information on your product.
Pack your parcel securely, with the product in the original undamaged manufacturer's packaging as delivered to you
- Attach the return label that you received with your order to the top of the parcel .
- Head to your Nearest Leopard Office.
- If you change your shoes size Rs 250-350 extra charges will pay with courier service leopard.
- If your product is eligible for a refund, you can choose your preferred refund method.
- The time required to complete a refund depends on the refund method you have selected. The expected processing time mentioned below is after we have received your product (2-3 working days) and it has undergone a quality control (1-2 working days).